Delivery

Delivery Policy – Aloura

Elegance, delivered to your door.

At Aloura, we believe that every detail matters — from the craftsmanship of our garments to the moment they arrive at your home. Each order is prepared with care, ensuring an experience that reflects the sophistication and exclusivity of our brand.

Delivery Times

We currently offer delivery within U.S.
All orders are processed and shipped with the utmost attention and care.

Processing time: 1–2 business days — your items are carefully prepared and packaged.

Shipping time: 6–9 business days after dispatch.

Estimated total delivery time: 7–11 business days from purchase.

Orders are processed Monday to Friday, 08:00–19:00. Orders placed after 19:00 will be processed the following business day.
Please note: Delivery times may vary due to public holidays, seasonal demand, or unforeseen delays.

Delivery Options & Costs

Standard Delivery

Complimentary shipping on all orders

Full tracking included

Once your order has been dispatched, you will receive a personal tracking link via email. You can follow your parcel’s journey in real time, or visit our “Track Your Order” page for updates.

If Your Delivery Is Delayed

Your satisfaction is our priority.
If your order takes longer than expected:

1. Check your tracking link for updates.
   
2. Contact the carrier directly.
   
3. If the issue persists, reach out to our customer care team at info@aloura.com — we will assist you promptly and personally.
   

Delivery Address

To ensure smooth delivery, please double-check your shipping details when placing your order.
Once your order has been dispatched, we are unable to modify the delivery address.

At Aloura, every parcel is more than a package — it’s a reflection of elegance and care. From our hands to your wardrobe, we want every delivery to feel as special as the piece you’ve chosen.