Elegance, delivered directly to your doorstep
At Aloura, we believe every detail matters – from the craftsmanship of our dresses to the moment they arrive at your home. Every order is handled with the utmost care to ensure an experience that reflects our brand’s exclusivity and refined style.
Shipping Times
We offer delivery across Australia and strive to ensure fast and reliable shipping for every order.
Processing time: 1–2 business days. Your items are carefully prepared and packed.
Shipping time: 6–9 business days from dispatch.
Estimated total delivery time: 7–11 business days from the date of purchase.
Please note:
Orders are processed Monday–Friday, 08:00–19:00. Orders placed after 19:00 are processed the next business day. Delivery times may vary during public holidays, seasonal peaks, or due to unforeseen delays.
Shipping Options & Costs
Standard Shipping
- Free shipping on all orders
- Full tracking included
Once your order has been dispatched, you will receive a personal tracking link via email. You can follow your parcel in real time or visit our “Track Order” page for updates.
If Your Delivery Is Delayed
Your satisfaction is our highest priority. If your order takes longer than expected:
- Check the tracking link for updates
- Contact the courier directly
- If the issue continues, reach out to our customer service team at info@byaloura.com – we will assist you promptly and personally
Delivery Address
To ensure a smooth delivery, please verify your shipping details carefully when placing your order. Once your order has been dispatched, we are unfortunately unable to change the delivery address.
Every parcel from Aloura is more than just a shipment – it is a reflection of elegance and care. From our hands to your wardrobe, we strive to make every delivery feel as special as the piece you have chosen.
